Yogesh Malhotra
Ph.D. in Management Information Systems & Management Control Systems
Katz Graduate School of Business, University of Pittsburgh
Who's Who in America®, Who's Who in the World®
Who's Who in Finance and Industry®, Who's Who in Science and Engineering®
Associate Professor of Accounting & Information Systems
Faculty of Martin J. Whitman School of Management, Syracuse University
721 University Avenue, Syracuse, New York 13244-2450
e-mail:phone: (315) 443-3571 cell: (315) 382-7275
Curriculum Vitae
Citation Impact: [Web of Science: 249 Citing Articles][Google Scholar: 1500+ Citations]Research, Higher Education, and, Consulting Experience & InterestsYogesh Malhotra has served as Associate Professor of Accounting & Information Systems and prior to that as Assistant Professor on the faculties of MIS and Supply Chain Management (Management Science) at the Whitman School of Management at Syracuse University. Before joining Whitman, he taught as invited faculty on e-Business and Knowledge Management in the Executive Education programs for the Kellogg School of Management at the Northwestern University and the Graduate School of Industrial Administration (now, Tepper School of Business) at the Carnegie Mellon University. His fifty peer-reviewed academic research publications on systemic risk management, controls, and compliance include two research monographs, premier journal articles and conference proceedings, and, expert papers, encyclopedia and book chapters, and reprints. His research is widely referenced in academia, policy, and practice and cited in papers, theses, and syllabi by faculty and scholars at worldwide institutions of higher learning such as Harvard, MIT, Indiana, Penn State, Syracuse University, and, Wharton School. He has served on international editorial, review, and advisory boards of more than three dozen technology management publications including top-tier international research journals, international conferences, and international management publishers such as Emerald Management First (UK). He was selected by the national Academy of Management as recipient of the first Best Reviewer award given in the Organizational Communications and Information Systems (OCIS) division and selected as the institutional doctoral consortia candidate at both the Academy of Management (Technology and Innovation Management Division) and the Association for Information Systems. He has received research and development grants from the United Nations, Intel Corporation, SAP University Alliance, Kaufman Foundation, Snyder Innovation Management Center, Brethen Operations Management Institute, Center for Creation and Management of Digital Ventures, Whitman School of Management, and, Institute for Industrial Competitiveness. He has served as invited advisor and subject expert for the National Science Foundation (2002-2005), the United Nations, the Conference Board, and, the Institute for Supply Management. His professional experience in the hi-tech and finance and banking sectors across the U.S., Europe, and, Asia includes top management advisory, consulting, and executive leadership roles with Bank of America, Banque Indo-Suez (Hong Kong), British Telecom (UK), Government of Mexico, Government of Netherlands, Intel Corporation, National Science Foundation, Philips Electronics N.V. (Netherlands), Tata Group (India), U.S. Federal Government, United Nations, and, Vision Korea Campaign (South Korea).
His research impact is ranked among the top four, six, and three Information Systems scholars worldwide in studies on Knowledge Management published by the American Society for Information Science and Technology, University of Minnesota MIS Research Center, and Drexel University. The Report of the AACSB International Impact of Research Task Force (2008) highlights his information systems research on systemic risk management, controls, and compliance ("why knowledge management systems fail") among "exemplars" of business faculty such as Black and Scholes who "pursued scholarship focused on very basic issues and published in academic journals" and had "considerable impact on actual practice." His research impact is ranked in the world’s seminal contributors in Knowledge Management among others such as Nobel laureate Herbert Simon in a scientific bibliometric analysis study published by the American Society for Information Science and Technology (2004). Based upon a scientific citation analysis study, his research is ranked among the world’s seminal contributors in Knowledge Management including economists such as Joseph Schumpeter by the University of Minnesota MIS Research Center (2003). His research is profiled among Knowledge Management pioneers such as Tom Stewart, editor of Harvard Business Review, by Emerald Publishing, UK (2006). He is also profiled among world’s leading management thinkers on IT and e-Business including distinguished professors from Harvard and Yale by Business Standard, India (2007). A survey of the ISWorld global community of Information Systems academics conducted by the Drexel University (2000) ranked him in the world's three most influential scholars of Knowledge Management across all disciplines, other two being Professors Ikujiro Nonaka and Tom Davenport. In response to invitations from the Queen’s University (Canada) to apply for Fulbright Visiting Research Chair in the Management of Knowledge-Based Enterprises, Dr. Malhotra delivered an invited research keynote at the Queen's University in 2006. Between 2002 and 2005, he served on invited technical expert panels of the National Science Foundation (NSF) for allocation of multi-million dollars for thirty-two different Phase I ($100,000 per proposal) and Phase II ($500,000 per proposal) SBIR/STTR U.S. technology innovation infrastructure grant proposals on Web Computing, Information Assurance, and, Knowledge Management besides serving as invited advisor on organizational knowledge management at the NSF. In 2003, he served as one of four invited global experts and keynote speakers on Knowledge Systems for Development theme at the United Nations Department of Economic and Social Affairs Division for Public Administration and Development Management. His expert paper written on the invitation of the United Nations was titled 'Measuring National Knowledge Assets of a Nation: Knowledge Systems for Development' and characterized by Paul A. Strassmann, the IT economist, as "a critical and definitive examination of KM measurement."
He earned a Ph.D. from the Katz Graduate School of Business at the University of Pittsburgh with national honors on a doctoral fellowship and full scholarship with a major in Management Information Systems and minors in Management Control Systems, and, Quantitative Methods. His PhD thesis (Title: Role Of Social Influence, Self-Determination And Quality Of Use In Information Technology Acceptance And Utilization: A Theoretical Framework And Empirical Field Study; Chair Dr. Dennis Galletta, Members: Dr. Jacob G. Birnberg, Dr. William N. Dunn, Dr. Chris F. Kemerer, Dr. Laurie J. Kirsch) developed foundational knowledge of managerial controls and compliance and online systems users' behavioral motivations and commitments by examining how social influences affect adoption and diffusion of collaborative systems and technologies. The PhD empirical field study conducted longitudinal research on organizational implementation of Web-based communication, coordination, and, collaboration systems at the University of Pittsburgh Medical Center. Inspired by the senior professors (Major Advisor: Dr. William R. King, Minor Advisor: Dr. Jacob G. Birnberg, Dr. William N. Dunn, and, Dr. Ralph Kilmann) at the University of Pittsburgh, his doctoral research also developed foundational understanding of Knowledge Management as a discipline of systemic (system wide) risk management for business environments characterized by 'radical discontinuous change' in a world that is increasingly less manageable by the traditional paradigm of management controls and compliance of systems users. In course of PhD, he served as the primary investigator and advisor to top medical administrators and CIO's office with organizational responsibility for one of the first enterprise-level Web implementations in the US health care sector. In course of doctoral studies, he participated in the doctoral seminars on Quantitative Research Methods in Behavioral Science at the Carnegie Mellon University Graduate School of Industrial Administration where he was given the opportunity of teaching PhD students about Survey Research Methods. Subsequent empirical field study research published in premier journals and conference papers has focused on the adoption of networked online collaborative technologies of e-learning and business productivity technologies to bridge the 'learning-doing gap' in theoretical and empirical understanding of managerial controls and compliance.
His peer-reviewed academic research publications include two critically reviewed research monographs, Knowledge Management and Virtual Organizations (2000) and Knowledge Management and Business Model Innovation (2001); journal articles in Journal of MIS (2008), Journal of MIS (2005), Computer Society of India Communications (2006), Journal of Knowledge Management (2004), Communications of the ACM (2004), Information Strategy: The Executive's Journal (2002), Expert Systems with Applications: An International Journal (2001), Journal of Informatics Education and Research (2001), Journal of Global Information Management (2000), Information and Management (2000), Information Strategy: The Executive's Journal (2000), Information Resources Management Journal (2000), Journal of Production Engineering (South Korea, 2000), Journal of High Technology Management Research (2000), Knowledge Management (March, 1999), Knowledge Management (February, 1999), IEEE Engineering Management Review (1998), Journal for Quality & Participation (1998), Asian Strategy & Leadership Institute Review (1998), Journal of Systems Management (July, 1994), Journal of Systems Management (June, 1994), Educational Technology (1994), and, Industrial Management & Data Systems (1993); expert papers written at the invitation of the United Nations Department of Economic and Social Affairs (2003), United Nations Educational, Scientific and Cultural Organization (UNESCO) sponsored global panel of Nobel Laureate scientists (2002), and, Handbook on Knowledge Management 1 (2002, 2004, Best Paper Award); and articles published and presented in the top-tier international conference proceedings in Hawaii International Conference on Systems Science HICSS (2003, 1999), Americas Conference on Information Systems AMCIS (2004, 1997), Academy of Management (1997, 1997), INFORMS (1996).
Before joining the Whitman School, Dr. Malhotra founded award-winning IT Management research and global education focused social enterprise digital ventures whose corporate clients and users included Google, Goldman Sachs, Harvard, HP, IBM, Intel, McKinsey, Microsoft, MIT, Princeton, Silicon Valley hi-tech companies, Stanford, Wharton, and World Bank. At the beginning of his career, after graduating with distinction from an elite engineering college in India, he worked as the youngest Project Manager for process engineering technology knowhow transfer between Japan and India and as Executive Engineer (MIS-EDP) responsible for Accounting MIS for India's largest car manufacturer.
Systemic Risk Management, Management Controls, and Compliance; Global Financial Systems
Management Information Systems, IS Strategy; E-Business, E-Commerce, SAP ERP/CRM
Information Systems Audits and Controls; Information Technology Security; Information AssuranceTechnology and Innovation Management; Adoption and Diffusion of Networked Technologies
Management Science, Supply Chain Management; DSS; Mathematical and Spreadsheet Modeling
Knowledge Management; Communication, Collaboration, and Coordination IT; Knowledge Assets
Effect of Social Influences, Motivations, Commitments, and, Volition on System Users' BehaviorsResearch Impact: Examples
Worldwide Impact of Research
2008: Impact of risk management research focus on why knowledge management systems fail recognized among others such as Nobel laureates’ work of Black and Scholes, and Modigliani and Miller in the Report of the Association to Advance Collegiate Schools of Business (AACSB International) Impact of Research Task Force. AACSB International Impact of Research Task Force:
"In information systems, the research of Malhotra has helped companies to understand why knowledge management systems fail... The point here is that while each of these* business faculty members pursued scholarship that focused on very basic issues and published in academic journals, the product of that scholarship also has had considerable impact on actual practice."
- Report of the AACSB International Impact of Research Task Force, February, 2008
* Bass,1969; William Beaver,1968; Black and Scholes,1973; Fama,1965 and 1970; Green and Rao,1971; Hofstede, for example,1983; Jensen and Meckling,1976; Keller,1993; Luce and Tukey,1971; Malhotra,2004; Markowitz,1952; Modigliani and Miller,1958; Sharpe,1964; Vroom,1964; Watts and Zimmerman,19782008: Biography profile selected for inclusion based upon research impact in Marquis Who's Who in America, Who's Who in the World, and, Who's Who in Science and Engineering. Invited to serve as advisory board member of Emerald Management First (UK).
2007: Research profiled among world’s 12 Leading Management Thinkers on IT and e-Business Strategy including professors from Dartmouth, Emory, Harvard, Kellogg, Wharton and Yale in Business Standard (India).
2003-2006: Invited by Queen’s University (Canada) to apply for Fulbright Visiting Research Chair as research liaison with Syracuse University and delivered invited research presentation in 2006. [Letter from the Chancellor and President.]
2006: Research profiled among Knowledge Management pioneers such as Tom Stewart, editor of Harvard Business Review, and Professor Tom Davenport by Emerald Publishing (UK). Biographical profile selected by honor of invitation for first time inclusion in Marquis Who's Who In Science and Engineering. Biographical profile selected by honor of invitation for first time inclusion in Marquis Who's Who In Science and Engineering.
2002-2005: Served on invited expert panels of the National Science Foundation (NSF) SBIR/STTR Phase I ($100K) and II ($500K) for allocation of multi-million dollar U.S. innovation in Web Computing, IT Security, Information Assurance, Knowledge Management infrastructure grants.
2004: Research impact recognized in the ranking of world’s seminal contributors in knowledge management for 1995-2001 among others such as Nobel laureate Herbert Simon in the study published by the American Society for Information Science and Technology.*
2003: Research impact recognized in the ranking of world’s seminal contributors in knowledge management for 1990-2002 including Professor Ikujiro Nonaka and economists such as Joseph Schumpeter in the study published by the University of Minnesota MIS Research Center, the publisher of MIS Quarterly.**
2002: Best Paper Award for “Why Knowledge Management Systems Fail?” CNET Networks Corporate Computing Award. Award for the most downloaded paper. Biographical profile selected by honor of invitation for first time inclusion in Marquis Who's Who in America.
2001: Biographical profile selected by honor of invitation for first time inclusion in Marquis Who's Who In Finance and Industry.
2000: Ranked among world’s 3 most influential MIS scholars on knowledge management, the top two being Professors Tom Davenport and Ikujiro Nonaka, in the ISWorld survey published by the Drexel University.***
1999: Biographical profile selected by honor of invitation for first time inclusion in Marquis Who's Who in the World.
More than fifty publications include two edited research monographs, journal articles, expert papers, conference proceedings, encyclopedia and book chapters, editorials, and reprints.
Research cited in the top-3 journals of the MIS field: MIS Quarterly, Information Systems Research, and Journal of Management Information Systems and across multiple other disciplines and programs worldwide.
Research cited in papers, theses, and syllabi by faculty and scholars at Harvard, MIT, Indiana, Penn State, Wharton, etc.
Service on editorial and review boards of: three dozen technology management publications including top-tier international research journals, international conferences, and international management publishers.
Selected by the Academy of Management for award of the first Best Reviewer award given in the Organizational Communications and Information Systems (OCIS) division.
Selected as the institutional representative from the University of Pittsburgh for the doctoral consortia for both the Academy of Management and the Association for Information Systems.
Examples of Impact on: [Policy] [Practice] [Academia] [Journals]
Citation Impact: Citation References in:
[Google: Google Scholar, Google Books]
[Web of Science: 249 Citing Articles]Curricular Innovation and Courses Taught at Whitman School of Management
Management Information Systems (MIS) Faculty and Accounting Faculty
MBC 600 Information Systems and Electronic Commerce
MBC 612 Computer Proficiency for Managers
MIS 600 Knowledge Management
MIS 400 Decision Support Models
MIS 335 Business Decision Models
MIS 325 Information Systems for Managers (Experiential)
SOM123 Information Systems for Managers
Management Science (Supply Chain Management) Faculty
SCM 702 Principles of Management Science
SCM 403 Introduction to Management Science
Curricular Innovation Related Professional Certifications
CISA, Certified Information Systems Auditor, Information Systems Audit and Control Association (ISACA)
CISSP, Certified Information Systems Security Professional, International Information Systems Security Certification Consortium, (ISC)2
Entrepreneurship Curriculum Innovation Certification, Kaufman Foundation
SAP ERP/CRM Curriculum Innovation Certifications, SAP University Alliance
Supervision of 200+ e-Commerce Venture Development Teams
Invited Lectures and Presentations on MIS, e-Business, Knowledge Management
Queen's School of Business (Canada), Presentations to Faculty and PhD Students
Syracuse University Information School, Presentation to Faculty and PhD Students
Kellogg School of Management, Northwestern University, Executive Education
Carnegie Mellon University, GSIA, Executive Education
INSEAD, Fontainebleau, France, Presentation to Faculty
Selected Research Publications
Peer-Reviewed Research Monographs
- Malhotra, Y. (ed.),Knowledge Management and Virtual Organizations, Idea Group Publishing, Hershey: PA, April 2000, 408 pages. [Citations in Google Scholar]
- Malhotra, Y. (ed.), Knowledge Management and Business Model Innovation, Idea Group Publishing, Hershey: PA, April 2001, 470 pages. [Citations in Google Scholar]
Peer-Reviewed Journal Articles
- Malhotra, Y., Galletta, D.F., and, Kirsch, L.J. How Endogenous Motivations Influence User Intentions: Beyond the Dichotomy of Extrinsic and Intrinsic User Motivations, Journal of MIS, Summer 2008, Vol. 25, No. 1, 267-299.
- Malhotra, Y. and Galletta, D.F., A Multidimensional Commitment Model of Volitional Systems Adoption and Usage Behavior, Journal of MIS, Summer 2005, Vol. 22, No. 1; 117-151.
- Malhotra, Y., Knowledge Management in Inquiring Organizations, Computer Society of India Communications (India), Vol. 30, Issue 4, July 2006, Special Issue on ‘Tacit Knowledge’ edited by McGill University (Canada). [Invited reprint of Americas Conference in Information Systems, August, 1997, paper.]
- Malhotra, Y., Integrating Knowledge Management Technologies in Organizational Business Processes: Getting Real Time Enterprises to Deliver Real Business Performance, Journal of Knowledge Management, Vol. 9, Issue 1, April 2005, 7-28.
- Malhotra, Y. and Galletta, D.F., Building Systems that Users Want to Use, Communications of the ACM, 47, 12, December 2004, 89-94.
- Malhotra, Y., Enabling Knowledge Exchanges for E-Business Communities, Information Strategy: The Executive's Journal, 18(3), Spring 2002, 26-31.
- Malhotra, Y., Expert Systems for Knowledge Management: Crossing the Chasm between Information Processing and Sense Making, Expert Systems with Applications: An International Journal, 20(1), 7-16, 2001.
- King, W.R., and Malhotra, Y., Developing an Andragogy Model for IS/IT Education, Journal of Informatics Education and Research, 3(1), Spring 2001, 1-14.
- Malhotra, Y., Knowledge Assets in the Global Economy: Assessment of National Intellectual Capital. Journal of Global Information Management, 8(3), July-Sep, 2000, 5-15.
- King, W.R., and Malhotra, Y., Developing a Framework for Analyzing IS Sourcing, Information and Management, 37(6), 2000, 323-334.
- Malhotra, Y., Knowledge Management for E-Business Performance: Advancing Information Strategy to 'Internet Time’. Information Strategy: The Executive's Journal, 16(4), Summer 2000, 5-16.
- Malhotra, Y., Knowledge Management and New Organization Forms: A Framework for Business Model Innovation. Information Resources Management Journal, 13(1), January-March, 2000, 5-14.
- Malhotra, Y., Bringing the Adopter Back Into the Adoption Process: A Personal Construction Framework of Information Technology Adoption. Journal of High Technology Management Research, 10(1), 1999, 79-104.
- Malhotra, Y., Knowledge Management for Organizational White Waters: An Ecological Framework. Knowledge Management, 2(6), March, 1999, 18-21.
- Malhotra, Y., High-Tech Hidebound Cultures Disable Knowledge Management. Knowledge Management, Knowledge Management, 2(5), February, 1999, 7-11.
- Malhotra, Y., Business Process Redesign: An Overview. IEEE Engineering Management Review, 26(3), Fall, 1998, 27-31.
- Malhotra, Y., Knowledge Management for the New World of Business. Asian Strategy & Leadership Institute Review, August, 1998, 36-41.
- Malhotra, Y., Controlling Copyright Infringements of Intellectual Property. Journal of Systems Management, July, 1994, 45-51.
- Malhotra, Y., Controlling Copyright Infringements of Intellectual Property: The Case of Computer Software. Journal of Systems Management, June, 1994, 45-50.
- Malhotra, Y., and Erickson, R.E., Interactive Educational Multimedia: Coping with the Need for Increasing Data Storage. Educational Technology, April, 1994, 34-37.
- Barton, L., and Malhotra, Y., International Infringement of Software as Intellectual Property, Industrial Management & Data Systems, 1993, 93-100.
Reprints of Journal Articles
- Malhotra, Y., Knowledge Management for E-Business Performance: Advancing Information Strategy to “Internet Time”. ICFAI Journal of Systems Management (India), August, 2003.
- Malhotra, Y., Knowledge Assets in the Global Economy: Assessment of National Intellectual Capital. In F. Tan (Ed.), Advanced Topics in Global Information Management. Hershey, PA: Idea Group Publishing, 2002, pp. 329-345.
- Malhotra, Y., Knowledge Assets in the Global Economy: Assessment of National Intellectual Capital. In V. Sugumaran (Ed.), Intelligent Support Systems Technology. Hershey, PA: Idea Group Publishing, 2002, pp. 22-42.
- Malhotra, Y., Knowledge Management and New Organization Forms: A Framework for Business Model Innovation. In M. Khosrowpour (Ed.), Advanced Topics in Information Resources Management, (Advanced Topics in Information Resources Management Series, Vol. 1), Hershey, PA: Idea Group Publishing, 1-18, 2002.
- Malhotra, Y., Business Process Redesign: An Overview. ICFAI Journal of Operations Management (India), November, 2002.
- Malhotra, Y., Knowledge Assets in the Global Economy: Assessment of National Intellectual Capital. In Y. Malhotra (Ed.), Knowledge Management and Business Model Innovation. Hershey, PA: Idea Group Publishing, 2001, p. 232-249.
- Malhotra, Y., Knowledge Management for E-Business Performance: Advancing Information Strategy to 'Internet Time'. In Y. Malhotra (Ed.), Knowledge Management and Business Model Innovation. Hershey, PA: Idea Group Publishing, 2-15, 2001.
- Malhotra, Y., Knowledge Management and New Organization Forms: A Framework for Business Model Innovation. In Y. Malhotra (Ed.), Knowledge Management and Virtual Organizations. Hershey, PA: Idea Group Publishing, 2-19, 2000.
- Malhotra, Y., Knowledge Management for E-Business Performance: Advancing Information Strategy to 'Internet Time'. Journal of Production Engineering (South Korea), 3(8), 2000, 46-55. [Published in Korean language]
Peer-Reviewed Book Chapters
- Malhotra, Y., Is Knowledge Management Really an Oxymoron? Unraveling the Role of Organizational Controls in Knowledge Management, In D. White (Ed.), Knowledge Mapping and Management, Hershey, PA: Idea Group Publishing, 1-13, 2002.
- Malhotra, Y., Organizational Controls as Enablers and Constraints in Successful Knowledge Management Systems Implementation. In Y. Malhotra (Ed.), Knowledge Management and Business Model Innovation. Hershey, PA: Idea Group Publishing, 326-336, 2001. (reprint)
- Malhotra, Y., Role of Organizational Controls in Knowledge Management: Is Knowledge Management Really An 'Oxymoron'. In Y. Malhotra (Ed.), Knowledge Management and Virtual Organizations. Hershey, PA: Idea Group Publishing, 245-257, 2000.
Peer-Reviewed Conference Proceedings
- Malhotra, Y., Desperately Seeking Self-Determination: Key to the New Enterprise Logic of Customer Relationships, Customer Relationship Management Mini-track. Proceedings of the Americas Conference on Information Systems, AMCIS 2004, New York, New York.
- Malhotra, Y. and Galletta, D.F., Role of Commitment and Motivation in Knowledge Management Systems Implementation: Theory, Conceptualization, and Measurement of Antecedents of Success, Proceedings of the Hawaii International Conference on Systems Science, January 2003, January 6-9, 2003, IEEE, Hawaii.
- Malhotra, Y., Role of Organizational Controls in Knowledge Management: From Constraints to Enablers. Proceedings of the Information Resource Management Association International Conference, Knowledge Management Track, Anchorage, Alaska, May 20-24, 2000.
- Malhotra, Y., and, Galletta, D.F., Extending the Technology Acceptance Model to Account for Social Influence: Theoretical Bases and Empirical Validation. Proceedings of the Hawaii International Conference on System Sciences (HICSS 32), Hawaii, 6-19, January, 1999.
- Malhotra, Y., Knowledge Management in Inquiring Organizations. Proceedings of the 3rd Americas Conference on Information Systems, Indianapolis, IN, August, 1997.
- Malhotra, Y., Theoretical & Empirical Redefinition of Information Systems Acceptance & Information Systems Usage. Proceedings of the Academy of Management Meeting, Technology and Innovation Management / Organizational Communication and Information Systems Doctoral Consortium, Boston, MA, August, 1997.
- Malhotra, Y., Reassessing and Clarifying Information Systems Acceptance and Usage. Proceedings of the 3rd Americas Conference on Information Systems, Doctoral Consortium, Indianapolis, IN, August, 1997.
- Malhotra, Y., Bringing the Adopter Back Into the Adoption Process: A Personal Construction Framework of Information Technology Adoption. Proceedings of the Academy of Management, Technology and Innovation Management, Boston, MA, August, 1997. (Abstract)
- Malhotra, Y., and, Kirsch, L.J., Personal Construct Analysis of Self-Control in IS Adoption: Empirical Evidence from Comparative Case Studies of IS Users & IS Champions. Proceedings of the First INFORMS Conference on Information Systems and Technology, 105-114, Washington, DC, May, 1996.
- Malhotra, Y., IS Productivity And Outsourcing Policy: A Conceptual Framework and Empirical Analysis. Proceedings of the Inaugural Americas Conference on Information Systems, 142-144, August, Pittsburgh, PA, 1995.
- Malhotra, Y., and Erickson, R.E., MPC: An Evolving Standard in Multimedia Education. Educational Multimedia and Hypermedia Annual, Proceedings of ED-MEDIA 93: Educational Multimedia and Hypermedia, AACE, Charlottesville, VA, 324-331, August, 1993.
Peer-Reviewed Expert Papers
- Malhotra, Y., Measuring National Knowledge Assets of a Nation: Knowledge Systems for Development. Expanding Public Space for the Development of the Knowledge Society. Report of the Ad Hoc Expert Group Meeting on Knowledge Systems for Development. Department of Economic and Social Affairs Division for Public Administration and Development Management, United Nations, New York, 2003, 68-126. (Expert Paper Invited by the United Nations Department of Economic and Social Affairs Division for Public Administration and Development Management)
["Your UN paper of 9/2003 certainly stands out as a critical and definitive examination of KM measurement." - Paul A. Strassmann (letter of 10/01/2005 received by e-mail), ex-CIO of NASA and Board of Advisors, School of Information Studies, Syracuse University]- Malhotra, Y., Information Ecology and Knowledge Management: Toward Knowledge Ecology for Hyperturbulent Organizational Environments, Encyclopedia of Life Support Systems (EOLSS), UNESCO/Eolss Publishers, 2002, Oxford, UK (10,607 words). (Expert Paper Invited by the United Nations Educational, Scientific and Cultural Organization (UNESCO) sponsored global panel of Nobel Laureate scientists).
- Malhotra, Y., Why Knowledge Management Systems Fail? Enablers and Constraints of Knowledge Management in Human Enterprises. In Holsapple, C.W. (Ed.), Handbook on Knowledge Management 1: Knowledge Matters, Springer-Verlag, Heidelberg, Germany, 577-599, 2002. (Best Paper Award for Most Influential Paper, CNET Corporate Computing Award, 2002.)
Reprinted as:
- Malhotra, Y., Why Knowledge Management Systems Fail? Enablers and Constraints of Knowledge Management in Human Enterprises. In Michael E.D. Koenig & T. Kanti Srikantaiah (Eds.), Knowledge Management Lessons Learned: What Works and What Doesn't, Information Today Inc. (American Society for Information Science and Technology Monograph), 87-112, 2004. (AACSB International Impact of Research Task Force Citation for Research Impact, 2008)
- Malhotra, Y., Why Knowledge Management Systems Fail? Enablers and Constraints of Knowledge Management in Human Enterprises. In Holsapple, C.W. (Ed.), Handbook on Knowledge Management 1: Knowledge Matters, Springer-Verlag, Heidelberg, Germany, 577-599, 2004.
- Malhotra, Y., Enabling Next Generation e-Business Architectures: Balancing Integration and Flexibility for Managing Business Transformation. Intel Corporation, Portland, Oregon. Summer 2001. (Expert Paper invited by the Intel Corporation).
- Malhotra, Y., From Information Management to Knowledge Management: Beyond the 'Hi-Tech Hidebound' Systems. In K. Srikantaiah & M.E.D. Koenig (Eds.), Knowledge Management for the Information Professional. Medford, N.J.: Information Today Inc. 37-61, 2000. (Invited Expert Paper for American Society for Information Science and Technology monograph.)
- Malhotra, Y., Deciphering the Knowledge Management Hype. Journal for Quality & Participation, July-August, 1998. (Invited Expert Paper published among papers by Professors Herbert Simon and Ikujiro Nonaka.)
Research Presentations
Editorial Boards & Review PanelsPeer-Reviewed Conference Paper Presentations
- Malhotra, Y., Desperately Seeking Self-Determination: Key to the New Enterprise Logic of Customer Relationships, Customer Relationship Management Mini-track. Proceedings of the Americas Conference on Information Systems, AMCIS 2004, New York, New York.
- Malhotra, Y. and Galletta, D.F., Role of Commitment and Motivation in Knowledge Management Systems Implementation: Theory, Conceptualization, and Measurement of Antecedents of Success, Proceedings of the Hawaii International Conference on Systems Science, January 2003, January 6-9, 2003, IEEE, Hawaii.
- Malhotra, Y., Role of Organizational Controls in Knowledge Management: From Constraints to Enablers. Proceedings of the Information Resource Management Association International Conference, Knowledge Management Track, Anchorage, Alaska, May 20-24, 2000.
- Malhotra, Y., and, Galletta, D.F., Extending the Technology Acceptance Model to Account for Social Influence: Theoretical Bases and Empirical Validation. Proceedings of the Hawaii International Conference on System Sciences (HICSS 32), Hawaii, 6-19, January, 1999.
- Malhotra, Y., Knowledge Management in Inquiring Organizations. Proceedings of the 3rd Americas Conference on Information Systems, Indianapolis, IN, August, 1997.
- Malhotra, Y., Theoretical & Empirical Redefinition of Information Systems Acceptance & Information Systems Usage. Proceedings of the Academy of Management Meeting, Technology and Innovation Management / Organizational Communication and Information Systems Doctoral Consortium, Boston, MA, August, 1997.
- Malhotra, Y., Reassessing and Clarifying Information Systems Acceptance and Usage. Proceedings of the 3rd Americas Conference on Information Systems, Doctoral Consortium, Indianapolis, IN, August, 1997.
- Malhotra, Y., Bringing the Adopter Back Into the Adoption Process: A Personal Construction Framework of Information Technology Adoption. Proceedings of the Academy of Management, Technology and Innovation Management, Boston, MA, August, 1997. (Abstract)
- Malhotra, Y., and, Kirsch, L.J., Personal Construct Analysis of Self-Control in IS Adoption: Empirical Evidence from Comparative Case Studies of IS Users & IS Champions. Proceedings of the First INFORMS Conference on Information Systems and Technology, 105-114, Washington, DC, May, 1996.
- Malhotra, Y., IS Productivity And Outsourcing Policy: A Conceptual Framework and Empirical Analysis. Proceedings of the Inaugural Americas Conference on Information Systems, 142-144, August, Pittsburgh, PA, 1995.
- Malhotra, Y., and Erickson, R.E., MPC: An Evolving Standard in Multimedia Education. Educational Multimedia and Hypermedia Annual, Proceedings of ED-MEDIA 93: Educational Multimedia and Hypermedia, AACE, Charlottesville, VA, 324-331, August, 1993.
Invited Expert Panels
- National Science Foundation, National Expert Panel, Web Computing, Knowledge Management and e-Services, Small Business Innovation Research (SBIR) and Small Business Technology Transfer (STTR) Phase II ($500K per proposal), Arlington, Virginia, March 3 - March 16, 2005.
- National Science Foundation, National Expert Panel, $500K Technology Commercialization Grants for Information Technology and Knowledge Management, Small Business Innovation Research (SBIR) and Small Business Technology Transfer (STTR) Phase II ($500K per proposal), Arlington, Virginia, April 5 - May 4, 2004.
- United Nations, “Knowledge Systems for Development,” Expert Panel, Ad Hoc Group of Experts Meeting, United Nations Department of Economic and Social Affairs Division for Public Administration and Development Management , New York City, New York, September 4-5, 2003.
- National Science Foundation, National Expert Panel, $500K Technology Commercialization Grant for Information Technology and Knowledge Management, Small Business Innovation Research (SBIR) and Small Business Technology Transfer (STTR) Phase II, Arlington, Virginia, 2003.
- National Science Foundation, Small Business Innovation Research (SBIR) and Small Business Technology Transfer (STTR) Phase I ($100K) and Phase II ($500K) Proposals, Arlington, Virginia, August 10 - September 25 and October 3 - October 22, 2002.
- Conference Board, “Leading New Economy Workplaces: New Rules for Getting it Done Simpler, Smarter, Faster,” Advisory Board Member, May, 2001. Other advisory board members included John Seely Brown, Chief Scientist, Xerox; Pehong Chen, President, BroadVision; Tom Davenport, Director, Institute for Strategic Change, Accenture; Clement Mok, Chief Creative Officer, Sapient; and, Thornton May, Corporate Futurist, Guardent.
- Vision Korea Campaign, “Knowledge Management for the New Digital Economy,” National TV Interview, Maeil Business TV & Newspaper, Seoul, South Korea, May 2000.
- Vision Korea Campaign, “Diagnosis of Korean Firms' Present Situation of Knowledge Management and Tasks in the Future,” Expert Panel, Korea Knowledge Management Society, Seoul, South Korea, May 13, 2000.
- Government of Mexico, “Knowledge Management and Transformation of the Government,” Expert Panel, Tecnologías de la información para el desarrollo de la Administración Pública, Mexico City, Mexico, Sep.28, 1999. The panel was composed of the key national cabinet ministers from the Mexico Parliament and the 13 CIOs representing the Government of Mexico.
- Government of Netherlands, “Knowledge Management for Guiding the Reorganization of National Educational, Technological and Institutional Infrastructures,” Advisory Panel, Dutch Ministry of Education, Culture and Science, Government of Netherlands, June, 1998.
- United States Federal Government, Council Partner, Inter-Agency Benchmarking & Best Practices Council, U.S. Federal Government, 1996-1998.
Invited Expert Keynotes
- United Nations, “Measuring National Knowledge Assets: Conceptual Framework and Analytical Review,” Invited Keynote Presentation, United Nations Department of Economic and Social Affairs Division for Public Administration and Development Management, New York City, New York, September 4, 2003.
- Conference Board, “Managing Knowledge for e-Business Performance”, Leading New Economy Workplaces Conference, New York City, New York, May 16-17, 2001.
- Vision Korea Campaign, “Knowledge Management for the New Digital Economy,” Invited Plenary Keynote Presentation, 4th Knowledge Management Academic Symposium, Korea Knowledge Management Society, Seoul, South Korea, May 13, 2000.
- KMWorld, “Knowledge Management for High Performance e-Enterprises: Business Strategy and Technology for 'Internet Time'”, KMWorld 2000, Santa Clara, CA, Sep. 12-Sep. 15, 2000.
- Government of Mexico, “Knowledge Management and Transformation of the Government: Opportunities and Challenges,” Invited Opening Plenary Keynote, Tecnologías de la información para el desarrollo de la Administración Pública, World Trade Center, Mexico City, Mexico, September 28, 1999. The other plenary keynote was given by the global head of G8 Electronic Governments, a direct report of the UK Prime Minister Tony Blair.
- IndUS Entrepreneurs (TiE), Silicon Valley, “Growing Business Enterprises on the Net: The Way of the Wild Wild Web,” Invited Plenary Keynote, Cerritos, CA, April 21, 1999. The other plenary keynote was by the founder of Silicon Graphics.
- Conference Board, “Beyond TQM & BPR: Leveraging Knowledge and Information Technology for Business Performance,” Invited Plenary Keynote, Conference Board U.S. Quality Council, Executive Council of Global Center for Performance Excellence, Fort Lauderdale, FL, February 24, 1999.
- Annual Knowledge Management World Summit, “Toward Knowledge Management that Makes Sense: Making Business Sense of Information &Technology,” Invited Keynote Presentation, BrainTrust '99, San Francisco, CA, January 11-13, 1999. Other keynote presenters included Kenneth T. Derr, Chairman and CEO of Chevron Corporation; Carla O’Dell, President, American Productivity & Quality Center; and Tom Stewart, Board of Directors, Fortune Magazine.
Conference Chair & Other Presentations
- Syracuse University School of Information Studies, Research Lecture to the Faculty and PhD Students titled “Knowledge Management: Theoretical Frameworks and Empirical Research”, Fall, 2004.
- Syracuse University Whitman School Faculty Presentation, Research Presentation to the School Administration and Senior Faculty titled “Business Curriculum Innovation with Process Models, Systems Thinking & Organizational Learning: Pedagogical Integration of ERP/SAP in the Inter-Disciplinary Business Curriculum”, July 10, 2003.
- Syracuse University Management Information & Decision Sciences Colloquium, Research Lecture to Whitman School and Management Information & Decision Sciences Faculty and PhD Students titled “Effect of User Commitment and Motivation on Knowledge Management Systems Use: Theory Development and Longitudinal Field Study Based Empirical Validation”, April 4, 2003.
- Panel Chair, Information Resource Management Association International Conference, “Knowledge Management & e-Business”, with Jay Liebowitz and Bob Galliers, Anchorage, Alaska, May 20-24, 2000.
- Track Chair & Session Chair: Information Resource Management Association International Conference, Knowledge Management Track, Anchorage, Alaska, May 20-24, 2000.
- Panel Moderator: INFORMS/Organization Science Winter Conference, Organizations and Knowledge: Creating New Meaning, Keystone, Colorado, January 2-5, 1998.
International Journals
Invited Associate Editor
e-Service Quarterly (Indiana University Press)
Information Resources Management Journal
Invited International Editorial Advisory Boards
Knowledge Management
The Learning Organisation: An International Journal
International Journal of Nuclear Knowledge Management
Invited Knowledge Management Special Issues Editor
Expert Systems with Applications: An International Journal
Information Resources Management Journal
Information Strategy: The Executive’s Journal
Journal of Global Information Management
Invited Review Panels
Communications of the ACM
Decision Sciences
IBM Systems Journal
IEEE Transactions on Engineering Management
Information Resources Management Journal
International Journal of Human-Computer Studies
International Journal of Information Management
Journal of the American Society for Information Science and Technology
Journal of Association for Information Systems
Journal of Developmental Entrepreneurship
Journal of Information Technology and Management
Journal of Management
Journal of Management Information Systems
Journal of Organizational Computing and Electronic Commerce
Journal of Strategic Information Systems
MIS Quarterly
OMEGA - The International Journal of Management Science
International Conferences
Invited Review Panels
Academy of Management
Association for Information Systems
Hawaii International Conference on System Sciences
Information Resources Management Association
International Conference on Information Systems
Business Technology Research Publishers
Invited Review Panels
American Management Association
Butterworth-Heinemann Business Books
CRC Press
Cambridge University Press
Harvard Business School Publishing
McGraw-Hill Higher Education
Perseus Books
Prentice Hall Professional Reference
Sage Publications
Springer-Verlag
National Science Foundation SBIR/STTR Expert Panels (2002-2005)
Research & Development Grants, Fellowships, Honors
- A Novel Three-Dimensional Ear Biometric Technique
- A WebTurbine for Lightweight, Ubiquitous Internet Publishing
- BriefMaker - A Requirements Definition Tool
- Commercialization of Publicly Available Works
- Computer Aided Medical Website Evaluation
- Computerized Tool for Baggage Screening
- Development of 802.11 Asset Tag
- Dynamic Automated Search in the Context of Knowledge Creation
- GeoPOP: A Real-Time Location-Based Handheld Application
- Highly Accurate Reconstruction Module for Multidisciplinary Computation
- Hypertext Data Analysis Mapping: Software for Capturing, Organizing, and Reviewing Data Analyses
- Integrated Software and Systems for Large-Scale Nonlinear Optimization
- Integrating Usability Engineering into a Method for Multiple Platform User Interface Deployment
- Location-based PDA Bird Field Guide
- Low-Cost System For Making Online Purchases
- Modeler's Workbench: Web Services-based Modeling Platform for the Process Industry
- Multi-channel, Multi-device Collaboration System - Driving the Mobile Value Chain
- Nanoscale Transport Processes Prediction/Design/Analysis Tool for NEMS Applications
- Networked Basin Simulation Environment
- Next Generation Binary Decision Diagrams Based Logic Optimization System
- Object-Oriented Groundwater Data Repository Technology
- Personalized Wireless Network
- Polymer Workbench: Web Service Modeling Application Service and Integration for the Polymer Industry
- PortSirIsaac--A Web Productivity Portal for Science and Mathematics
- QTIPs - 24-Hour Technology Intelligence & Forecasting
- Quality-Based Knowledge Discovery for Information Retrieval in Large Communities
- Relational Database with Multiple User Interfaces Using Web Services Technology
- Technological Advances for On-line Pesticide Reporting Project
- Technology Stamps
- The Atmospheric Information Remote Project: A Commercial Software for Personal Computing Devices
- Unlocking Tacit Knowledge through Content-based Instant Messaging
- Web-Based International Trade Knowledge Discovery System
Snyder Innovation Management Center Research Grant, 2003, 2004, 2005, 2008
Brethen Operations Management Institute Research Grant, 2005
Whitman School of Management Research Grant, 2003, 2004, 2005
Center for Creation and Management of Digital Ventures Research Grant, 2003, 2004
Whitman School of Management Curricular Innovation Grant, 2004
Kaufman Foundation, LLEEP Curricular Innovation Grant, 2003
SAP University Alliance, SAP ERP/CRM Curricular Innovation Grants, 2003
United Nations Invited Research Grant, 2003
CNet Networks ‘Corporate Computing Award’ for Most Influential Paper, 2002
Intel Corporation Invited Research Grant, 2001
Academy of Management, OCIS Division, First Best Reviewer Award, 1997
Academy of Management Doctoral Consortium Fellow, 1997
Association for Information Systems Doctoral Consortium Fellow, 1997
Computerworld Annual Forecast Internet Best Web Site Award, 1997
Industry.Net Award for Top Nominee Research Web Site (among Lycos and Alta Vista search engines), 1996
Institute for Industrial Competitiveness Research Grant (with Laurie J. Kirsch), 1996
PhD Doctoral Research Fellowship and Full Scholarship, 1993-1998
MBA Graduate Research Fellowship and Full Scholarship, 1991-1993
Marquis Who's Who in America, since 2002; Who's Who in the World, since 1999;
Who's Who in Finance & Industry, since 2001; Who's Who in Science & Engineering, since 2006
* Reference: Ponzi, Leonard J. (IBM), Knowledge Management: Birth of a Discipline. In Michael E.D. Koenig & T. Kanti Srikantaiah (Eds.), Knowledge Management Lessons Learned: What Works and What Doesn't, (American Society for Information Science and Technology Monograph Series), 9-26, 2004.
** Reference: Subramani, M. and Nerur, S.P., 'Examining the Intellectual Structure of Knowledge Management, 1990-2002: An Author Co-citation Analysis.' University of Minnesota Management Information Systems Research Center Study. MISRC Working Paper #03-23, 2003. *** Reference: Overmyer, Scott P., Survey about the most influential MIS scholars in Knowledge Management, ISWorld, 2000.
"The wise see knowledge and action as one." - Systems theorist Stafford Beer quoting Bhagvad Gita